Pricing & Subscription Terms
1. Available Plans
ScanPal offers the following subscription options:
| Plan | Price | Billing | Features |
|---|---|---|---|
| Free | Free | - | Basic scanning, limited daily scans |
| Premium | Monthly | Unlimited scans, AI analysis, health profile | |
| Premium Annual | Yearly | All premium features, discounted rate |
Current prices are displayed in the app and may vary by region.
2. Billing
Payment and billing information:
- Payments are processed securely through Stripe
- All prices are displayed inclusive of applicable taxes
- Subscriptions are billed in advance for each billing period
- Automatic renewal occurs unless cancelled before the end of the current period
3. Free Trial
We may offer free trials for new users:
- Trial duration and availability may vary
- One trial per user/account
- After trial ends, you will be charged unless you cancel
Trial Reminder
We will send you a reminder before your trial ends. You can cancel anytime during the trial without being charged.
4. Cancellation
You can cancel your subscription at any time:
- Go to Settings > Subscription > Cancel
- Access continues until the end of your current billing period
- No partial refunds for unused time (except within 14-day withdrawal period)
- You can resubscribe at any time
5. Price Changes
We may change our prices from time to time:
- Price changes will be announced at least 30 days in advance
- Existing subscriptions will be grandfathered at the old price until renewal
- You can cancel before the new price takes effect
6. Payment Methods
We accept:
- Credit and debit cards (Visa, Mastercard, American Express)
- Apple Pay (where available)
- Google Pay (where available)
7. Refunds
For information about refunds, please see our Refund Policy.
8. Contact
For billing inquiries: